FAQs
Is the lilibell safe for my baby?
Yes. The fabric is free of harmful substances and we have all bags manufactured entirely in Europe.
Which Lilibell® fits in my pocket?
Which Lilibell is right for my Louis Vuitton?
The Lilibell Classic fits into the Neverfull MM
The Lilibell Granda fits into the Neverfull GM
The Lilibell Pico fits in the Sac Noé and Speedy 30
Which bag fits in my backpack?
We developed the Pico especially for your backpack. Here are some common backpacks that the Pico fits into:
Fjallraven: Kanken Classic
Kapten Son: Bergen, Malmo, Fyn, Umea, Lund Pro
pin pong
How long does delivery take?
· The shipping time within Germany is approx. 1-3 working days .
· The shipping time within Europe is approx. 3-5 working days .
· The shipping time to non-EU countries (e.g. UK, CH) is approx. 5-7 working days .
· International shipping time is approximately 10-14 business days .
Which countries do you ship to?
We send our Lilibell® to Germany, to all countries within Europe, to Israel, Australia, Canada and New Zealand.* Within Germany with DPD and abroad with Deutsche Post.
*if your country is not listed, please send us a message and we will see if it is possible to ship to your country.
How much are the shipping costs?
· Germany-wide €2.99 for insured shipping
· Europe-wide €7.95 for insured shipping
· International €9.95 for insured shipping
Where is my Lilibell® bag?
As soon as we have received and processed your order, you will receive a shipping notification from us by email. This includes your tracking number. Just click on the link to see where your shipment is. If necessary, please check the spam folder of the e-mail address you provided - in rare cases, the shipping notification ends up there as well.
What if I don't like the diaper bag or it doesn't fit in my handbag?
If you are not satisfied or if something does not fit, you can withdraw your consent up to 30 days after the purchase. You will be responsible for the return shipping costs. As soon as we have received your return and the product is in perfect condition, we will refund your money.
You can download the cancellation form here: