Quick Tips
How do I find the right Lilibell® for me?
Here you will find an overview of all models and the corresponding data. So you can take your time to see which Lilibell® suits your lifestyle best.
Shipping
We ship our Dogibell® worldwide. Within Germany with DPD and abroad with Deutsche Post.
Shipping:
· Germany-wide €2.99 for insured shipping
· Europe-wide €7.95 for insured shipping
· International €9.95 for insured shipping
Shipping times:
· The shipping time within Germany is approx. 1-3 working days .
· The shipping time within Europe is approx. 3-5 working days .
· The shipping time to non-EU countries (e.g. UK, CH) is approx. 5-7 working days .
· International shipping time is approximately 10-14 business days .
Where is my Lilibell®?
As soon as we have received and processed your order, you will receive a shipping notification from us by email. This includes your tracking number. Just click on the link to see where your shipment is. If necessary, please check the spam folder of the e-mail address you provided - in rare cases, the shipping notification ends up there as well.
How can I return an order?
Our cancellation form is available for download here. Simply fill in the relevant data and send it to us by post or email.
Detailed information about our cancellation conditions can be found here: